Our loyalty scheme applies to registered and logged in users only. If you purchase as a Guest, you will not receive loyalty points. Points are assigned to the email address used during checkout.
Loyalty points are earned £1 spent = 1 point earned. Loyalty points are redeemed as 100 points = £1 to spend
When you have collected a balance of loyalty points, you can convert these points into a unique coupon based on the exchange rate above. This coupon can be used during checkout to receive a discount on your order. You can convert your points to a coupon under My Account > Loyalty Scheme
We reserve the right to change the exchange rate or earning rate for points and coupon values at any time.
Points are added to your account once the order has been paid for and processed to ship – your account balance will reflect this once shipped/completed. If you cancel an order, or request a refund, we reserve the right to subtract points from your balance according to the value of the refunded item.
Points have no cash value.
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